crane Posted May 18, 2021 Share Posted May 18, 2021 My SB130 is due for an annual fork/shock service. 812MTBSuspension doesn't seem to be operating any more. Who's the go to now? I'm happy to pay more to get it turned around fast (24-48 hours) and avoid sending anything in to Fox. Thanks. Quote Link to comment Share on other sites More sharing options...
WLemke Posted May 18, 2021 Share Posted May 18, 2021 (edited) I can confirm that cycle progression has the ability to do a full service on Fox suspension. Typically takes them 48-72 hours to turn it around. Its been mentioned in the past that select BSS locations had the ability to service Fox suspension but that may no longer be the case with the sale to Trek. Edited May 18, 2021 by WLemke Quote Link to comment Share on other sites More sharing options...
mack_turtle Posted May 18, 2021 Share Posted May 18, 2021 DIY. it's not hard. 1 Quote Link to comment Share on other sites More sharing options...
WLemke Posted May 18, 2021 Share Posted May 18, 2021 2 minutes ago, mack_turtle said: DIY. it's not hard. Lower service is easy. It sounds like OP is looking for a full annual service which includes rebuilding the damper. It’s definitely not easy and there are some specialized tools that your average home mechanic will not have laying around. Aluminum soft jaws for your vice, ifp depth gauge, and a nitrogen filling set up are the big ones that come to mind. Quote Link to comment Share on other sites More sharing options...
TAF Posted May 18, 2021 Share Posted May 18, 2021 (edited) 5 hours ago, WLemke said: I can confirm that cycle progression has the ability to do a full service on Fox suspension. Typically takes them 48-72 hours to turn it around. And I can confirm that in the past, this shop has botched at least two of these full services - I know, because one of them became mine and I had to replace the uppers or the lowers, I forget which. I believe that mechanic has moved on, but I think it's worth issuing a cautionary note. I know the turnaround is tempting, compared to a lengthy delay with Fox or Push Industries, but at least check what their policy is, in the event that you are unhappy with the work. Edited May 19, 2021 by TAF Quote Link to comment Share on other sites More sharing options...
mack_turtle Posted May 18, 2021 Share Posted May 18, 2021 (edited) 22 minutes ago, WLemke said: Lower service is easy. It sounds like OP is looking for a full annual service which includes rebuilding the damper. It’s definitely not easy and there are some specialized tools that your average home mechanic will not have laying around. Aluminum soft jaws for your vice, ifp depth gauge, and a nitrogen filling set up are the big ones that come to mind. ah, i didn't read that correctly. I was considering when I would need to rebuild the Fox damper on my fork and holy shite that's complex! I would love to DIY but it requires so many specialty tools that I can't justify it. I did the lowers on my fork recently and should probably do the damper the next time around. so I'll be watching this for a real answer. Edited May 18, 2021 by mack_turtle Quote Link to comment Share on other sites More sharing options...
mack_turtle Posted May 18, 2021 Share Posted May 18, 2021 check in with Andre https://www.facebook.com/AndreBikeRepair/ Quote Link to comment Share on other sites More sharing options...
RedRider3141 Posted May 18, 2021 Share Posted May 18, 2021 Cycleast, did a full rebuild on my Fox RP23 Shock. It's a bit of a drive from the north End but not too bad considering pandemic traffic. https://g.page/cycleast?share Quote Link to comment Share on other sites More sharing options...
Mattlikesbikes Posted May 18, 2021 Share Posted May 18, 2021 27 minutes ago, RedRider3141 said: Cycleast, did a full rebuild on my Fox RP23 Shock. It's a bit of a drive from the north End but not too bad considering pandemic traffic. https://g.page/cycleast?share Cycle East is where to go. Quote Link to comment Share on other sites More sharing options...
AntonioGG Posted May 18, 2021 Share Posted May 18, 2021 2 hours ago, RedRider3141 said: Cycleast, did a full rebuild on my Fox RP23 Shock. It's a bit of a drive from the north End but not too bad considering pandemic traffic. https://g.page/cycleast?share I think pandemic traffic is a thing of the past. 3:15pm from S. Congress and 290 to Riata Trace park was full on heavy traffic with some stop-and-go in spots. 1 1 Quote Link to comment Share on other sites More sharing options...
crane Posted May 19, 2021 Author Share Posted May 19, 2021 3 hours ago, mack_turtle said: check in with Andre https://www.facebook.com/AndreBikeRepair/ I reached out but unfortunately he’s not set up for servicing the damper. He suggested cycle progression. 1 Quote Link to comment Share on other sites More sharing options...
Shanerpvt Posted May 19, 2021 Share Posted May 19, 2021 I am interested on people’s thoughts and experiences on the PUSH eleven6 & ACS3 fork conversion. Both appear to require less PM. thoughts? Quote Link to comment Share on other sites More sharing options...
mack_turtle Posted May 19, 2021 Share Posted May 19, 2021 Fox needs to get with the program. They're missing a big opportunity to sell a service because they haven't geared up for a faster turnaround on servicing their own products. If someone like Andre isn't making the investment in tools, very few will. Quote Link to comment Share on other sites More sharing options...
Mattlikesbikes Posted May 19, 2021 Share Posted May 19, 2021 I'm about to service my rock shox damper which everything indicates is user serviceable with some syringes and fittings. What fox really needs to do is get with the program and go back to having user serviceable things. I think we're all hoping that the explosion in bike popularity keeps up but with it comes heightened demand for service at shops and at manufacturers so why not try to lessen some of that by letting advanced user service their own stuff more easily. 1 Quote Link to comment Share on other sites More sharing options...
mack_turtle Posted May 19, 2021 Share Posted May 19, 2021 true. My previous fork was a Reba and I recall tearing it down completely with zero drama. Fox requires a lot more speciality tools such that I totally understand way most people will never go farther than dropping the lower and replacing bath oil and seals. Quote Link to comment Share on other sites More sharing options...
TAF Posted May 19, 2021 Share Posted May 19, 2021 Well, I'm just going to say this. but if it were me dropping my fork off for service at Cycleast (their mechanic used to work at Cycle Progression), I would ask for credentials regarding their ability to service Fox forks, as well as the shop's policy on work which the buyer considers is unsatisfactory. To be fair, I ask this pretty anyplace which works on suspension, but most of the time they are out of state. Quote Link to comment Share on other sites More sharing options...
crane Posted May 19, 2021 Author Share Posted May 19, 2021 1 minute ago, TAF said: Well, I'm just going to say this. but if it were me dropping my fork off for service at Cycleast (their mechanic used to work at Cycle Progression), I would ask for credentials regarding their ability to service Fox forks, as well as the shop's policy on work which the buyer considers is unsatisfactory. To be fair, I ask this pretty anyplace which works on suspension, but most of the time they are out of state. Good to know. Thanks. Has anybody used Dirtlabs or a similar mail-in place? Quote Link to comment Share on other sites More sharing options...
Barry Posted May 19, 2021 Share Posted May 19, 2021 17 minutes ago, crane said: Has anybody used Dirtlabs or a similar mail-in place? I've used Dirtlabs for a rear shock rebuild and service. Really fast turn, great communication and reasonable pricing. I'll do the vast majority of my own service, but I can rarely be bothered to service suspension. 1 Quote Link to comment Share on other sites More sharing options...
circuitbreaker Posted May 19, 2021 Share Posted May 19, 2021 2 hours ago, crane said: Has anybody used Dirtlabs or a similar mail-in place? I just used Trail Labs. it was a generally good experience. you're looking at a week minimum downtime. And since you are paying for shipping, it doesn't seem like the most efficient process. But you are paying for piece of mind. Quote Link to comment Share on other sites More sharing options...
Trailrider Posted May 20, 2021 Share Posted May 20, 2021 On 5/18/2021 at 7:13 PM, Shanerpvt said: I am interested on people’s thoughts and experiences on the PUSH eleven6 & ACS3 fork conversion. Both appear to require less PM thoughts? I haven't used these units. But I think I've found a pretty good strategy to pm - what I do is put a coating of slickoleum on the fork and shock stanchions. This catches all the dust and grime so the seals have an easier time stopping it. Then every couple of rides I wipe it off with a cloth and re-apply. I rode my Fox 34 for two years before doing a lowers service, and the foam rings were barely discolored. I also use fenders front and rear to reduce what gets thrown up by the tires. Quote Link to comment Share on other sites More sharing options...
ssorgs Posted May 20, 2021 Share Posted May 20, 2021 James Balentine of velofix austin does housecalls (contactless before it was cool)! 1 Quote Link to comment Share on other sites More sharing options...
AustinBike Posted May 21, 2021 Share Posted May 21, 2021 17 hours ago, ssorgs said: James Balentine of velofix austin does housecalls (contactless before it was cool)! I'd trust James to do a good job. He's outstanding on wheels and I believe he's thorough, methodical, and has good attention to detail so I'd trust him for suspension. 1 Quote Link to comment Share on other sites More sharing options...
throet Posted May 28, 2021 Share Posted May 28, 2021 On 5/18/2021 at 7:18 PM, mack_turtle said: Fox needs to get with the program. They're missing a big opportunity to sell a service because they haven't geared up for a faster turnaround on servicing their own products. If someone like Andre isn't making the investment in tools, very few will. I had my 2017 Fox Factory Boost 34 Fit4 sent in for service nearly two months ago and finally got the assessment back today. Needs new stanchions and new damper, along with complete servicing. Cost is going to be $468 including shipping - ouch! They claim I'm getting the parts at cost. I had never noticed any visible damage to the stanchions myself, but have no reason to believe they would just want to scam me. It was last serviced locally. Since I already replaced the Fork with a new one, this one is just going to be used for service rotations. What's really sad is that my other bike also has a Fox Fork that needs service. It's an even older non-boost 2014 Evolution Series fork that's also been serviced locally over the years. Would it be worth taking it over to Cycle East for an inspection vs. having it sent to Fox? 1 Quote Link to comment Share on other sites More sharing options...
mack_turtle Posted May 28, 2021 Share Posted May 28, 2021 (edited) 3 hours ago, throet said: I had my 2017 Fox Factory Boost 34 Fit4 sent in for service nearly two months ago and finally got the assessment back today. Needs new stanchions and new damper, along with complete servicing. Cost is going to be $468 including shipping - ouch! Knowing Fox, if they found the tiniest imperfection that makes the fork look and operate like it's anything less than brand new, they are going to insist on replacing everything. I would not be surprised if you took a new fork out of the box, blew some dust on it, and sent it to them for service, they would insist on replacing the CSU and rebuilding the damper. they could be right, but they are super sticklers about everything being perfect. Edited May 28, 2021 by mack_turtle 1 Quote Link to comment Share on other sites More sharing options...
throet Posted May 28, 2021 Share Posted May 28, 2021 2 minutes ago, mack_turtle said: Knowing Fox, if they found the tiniest imperfection that makes the fork look and operate like it's anything less than brand new, they are going to insist on replacing everything. I would not be surprised if you took a new fork out of the box, blew some dust on it, and sent it to them for service, they would insist on replacing the CSU and rebuilding the damper. they could be right, but they are super sticklers about everything being perfect. Ugh! I'm already regretting my decision to move forward with that rebuild. I've seen multiple posts online where folks illustrate how some of those imperfections can be fixed, and others who simply state that they aren't a big deal. Found another video where the Kashima coated stanchions were replaced with much cheaper black stanchions, which I'm sure would not make the least bit of difference for me. Oh well, costly lesson learned I suppose. Anybody interested in a freshly rebuilt (by Fox) 2017 Factory 29 Boost 34 with brand-new Fit4 damper and brand-new Kashima coated stanchions for $500? Available as soon as it arrives back to me, and will supply paperwork as evidence of the work being done. 5 Quote Link to comment Share on other sites More sharing options...
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